How do I start an ownership transfer?
Open the domain in the current owner’s account and enter the recipient’s 8-character membership code. Review the recipient’s name, code and exact domain before confirming. A membership code identifies a member; it does not grant account access or authorize a transfer.
What do both customers need?
Both parties need verified email, a complete profile and accurate owner details. Transfer decisions require recent password confirmation. If the reviewed recipient identity or current owner details change, cancel the request and create a new one.
How does the recipient accept?
The recipient opens Transfers and requests in their own account and filters for received ownership requests. They can accept or decline within 7 days. The sender can cancel before processing. Submission or viewing alone is not acceptance.
What moves after acceptance?
The system replaces the registrant and domain contacts with the recipient’s profile and verifies the registry result before moving account access. Previous invoices and financial orders stay with the previous customer. Their renewal, DNSSEC and deletion requests that are still awaiting review are cancelled.
How is completion confirmed?
The request shows its official reference, status and history. Verified completion saves a notice for each party and queues completion emails. An uncertain registry result is not shown as completed. Contact support with the official request reference and do not repeat the operation.
How do I transfer from another registrar?
Submit a transfer-in request from Transfers and requests with the domain, current registrar and authorization code if available. This begins a review of ownership, requirements and fees. Submission does not charge money or automatically start the registry transfer. Terms and fees must be confirmed before execution.
Can I move management while keeping the same registrant?
The flow described here changes the legal registrant to the accepting recipient. Contact support before submitting if the current registrant must remain unchanged or ownership involves an institution or dispute.